"After introducing a film programme to the LBT, we wanted a way to be able to communicate with customers in an instant. We found SMileS SMS to be a great solution, easy and effective in achieving our aims. The team are really friendly and always on hand if you have a technical issue. We're really glad we did this, as it helped the marketing of our film programme to become a real success.
Graham Whitehead - Lawrence Batley Theatre
"You're very welcome, good service is always something that's a pleasure to recommend!
Cathie Tufnail - Frontier Voice and Data
"A huge thanks to Mark, Jess and everyone from SMileS SMS for all your help and support launching our text donation campaign for Little book of Poems and Kirkwood Hospice...you are all stars!
Jenni Smith Wignall - Little Book of Poems (A book of poetry to raise money for a local charity Kirkwood Hospice)
"We use the SMileS online portal on a regular basis to remind clients of appointments which has considerably reduced the cancellations and no shows. In addition, we send the occasional text out when we have a specific requirement, for example reminding clients to bring their documentation (books and records) along to meetings so we have all the information we require.
Nick Book - Business Owner at Tax Assist
"Sales were fantastic at the weekend - thanks so much
Lorraine McConnell - Joli Clothing
"Great, thanks for your very helpful service - I'm impressed!
Abigail Greenley - Personal Career Solutions.
"Just to say thanks for your help today. We are now managing over 450 engineers in the field, so the fact that we were able to get the message out today, quickly, was very important to us.
This has re-started the whole debate internally as to using SMS as a mass communication tool to our field force.
Hopefully, we'll be making more use of your service in the near future.
With best regards
Martin Keegan - M.J. QUINN Integrated Services Ltd.
I just thought I'd say thank you to you and your colleagues for letting 4th Golcar Scout Group borrow I.T equipment from your work.
The event was a huge success and over fifty youngsters benefited from your kind help.
The Cubs gained four separate badges with a further two being nearly completed.
Most of this would not have been possible without your help.
The Group now plan to get the Internet sorted in the Centre and also to look at getting enough computers to make this event even better for the future.
Once again, thank you very much for your help, it made the Leaders jobs that much easier and gave the youngsters of the community a fantastic snap shot of how big the world of Scouting is and what can be done with modern technology.
Craig Ellis - 4th Golcar Scouts
"I have been using SMileS for over a year and have to say they are a brilliant company with excellent customer service and exactly what I require for my travel business and most importantly group travel. SMileS services enable me to send the same message to a group of travellers or to announce any urgent changes on flight tickets and times whilst abroad, weather warnings, and from a more personal point of view a wonderful" hope you're having a good time" to "Welcome home" and" Happy Birthday/Happy Honeymoon ". SMileS has totally changed the way I communicate with my customers and certainly made things a lot easier and cost effective. It's easy to use and messages can be sent from your email on outlook, it's fast up to the minute and personal which is perfect as we at Travel Counsellors pride ourselves with the personal touch and makes our job more successful."
Marina Simioli - Travel Counsellors
"Let me take this opportunity to say that I think you do a great job for us, and we really appreciate it. "
Charlotte Gaunt - In 'n' Out
"I have used your texting services now for the last couple of years and with fantastic results. Together we have done four shots with the mobile numbers you collected onto a spread sheet for future use. The cost of this has been around £500 with business to me in return worth over £3000 what a fantastic result. I have tried many avenues to advertise Roses Cleaning Services over the years but this has been the best by far. I have already recommended you to other people and will continue to do so. I look forward to working with you and the team in the furure and wish you all the best."
Howard - Roses Cleaning Services
"It's SMileS all round with our pals over in Huddersfield."
Howard - Rushfirth Creative
"Thank you so much for all of your help. I think you've been a driving force in us saving money and I really appreciate it."
Charlotte Gaunt - In 'n' Out
"I have been working with SMileS for a few months now doing a premium rate campaign giving my customers the chance to get a keyring from me. I have found my SMileS account manager Jess very efficient, polite and always willing to answer any questions on my behalf. This is an excellent service."
Mike Moss - Gopher Deals
I have used Mark's SMileS sms company on a regular basis and would highly recommend this service. Mark and his team have gone above and beyond to provide an excellent service time after time
John Ahern - Total Fitness
"Fabulous. You're wonderful! Thanks so much for all your help Jess. You have been very efficient, friendly and helpful. Here's to launching the campaign. Thanks again! "
Paulla McCann - Dynamique Events
"After meeting Paul at SMileS HQ I was really impressed with the way he approached a challenging situation. Paul was very patient and took the time to explain to me the options available and quickly found a solution that would enable me to work remotely with his client. I am delighted to say that his client is now my client too. Problem now solved, thanks to Paul. So if you need help with your communications, whether it be telephones or SMS business text messaging services, I would thoroughly recommend Paul."
Jane Mellor - Efficient PA
"I've been a customer of SMileS SMS for a few months now and have found their system to be
one that is easy to use and most importantly, very reliable. Puddle Ducks have trialled
other providers in the past but SMileS SMS have been the most effective in terms of
the numbers of texts delivered and at their delivery speed too. I am also really
impressed with their customer service, when I first started to use the system I was
able to arrange a coaching session over the telephone and when I have needed help since
they are more than happy to oblige. I'd especially like to thanks Jess Brown who I have
dealt with the most, she is always very professional and patient. Thank you to everyone
Jo Gribben - Puddle Ducks
"Global Ethics worked with SMileS to deliver our summer Festival competition.
Entrants had to text answers to the SMileS platform for a chance to win One Festival survival packs,
containing a range of One branded ethical products needed to survive at a festival.
Debbie Pearson-Jones, Festival Campaign Manager at Global Ethics said,
'Working with the SMileS team was fun. They made my life easy. Being able to access output
from the competition entries at the festival venues, meant we could present festival goers
with prizes on site, enhancing the customer experience and having a positive impact on our
Deborah Pearson-Jones - Global Ethics
"Over the past 3 years of working with Mark he has gone out of his way time
and time again to ensure excellent communication at every step and to personally
oversee the meeting of our needs. As a company/service Smiles are unrivalled in
the field with the personal touch adding so much. I would wholeheartedly recommend
both Smiles SMS and Mark (as well as his excellent team) and hope to have the good
fortune of working with them again."
Victoria Pulman - Marketing Manager
"I have used Smiles on a couple of occasions and had fantastic results each time.
Mark and his team guide you through the system and nothing is to much trouble for them to
achieve your desired results. A first class service I would recommend to anyone."
Howard Rose - Roses Cleaning
"Thanks for your email and your help. We had a successful day yesterday and have been impressed with your companies service.."
Stephen Moore - Stephen Moore Farm Machinery
"I urge all businesses to collect customers' mobile phone numbers and use them to keep in touch by text message (via SMileS)."
Ed Ryder - Chartered Marketer and Managing Director of Biskit
"I worked with SMileS to send a campaign for Toyota; we are all really pleased with the results."
Bob Taylor - Pigs & Bees
"I wasn't convinced text messaging would work, but I spent £59 and got £4000 worth of business.
Great SMileS return." See Full Image
Mike Oller - Carpets Direct
"A simple but highly effective communication tool to get our message across to our customers -
at the end of the day, everyone reads their texts!"
Kim Binns - Spectacular Driveways
"The service from SMileS was first class and very supportive from start to finish. We look forward to working with them again in the 2010 season."
James Brammer - Huddersfield Giants
"I first used SMileS in the run up to Mother's Day; as a florist this is one of my busiest times.
I found it very quick and easy to set up. And the response was fantastic! Mark, I would like to take this
opportunity and thank you for all your help and support, your staff were so helpful.
I would highly recommend SMileS without a doubt!"
Helen Culloden - Four Seasons Florists
"Just a quick note to thank you for sorting the NCSN text back service. It worked extremely well and was a good
addition for the event."
Chris Wilson - Tailor Made Conferences
"As a charity we were a little hesitant to set up a text campaign however, realising the need to keep up with recent trends we were given invaluable help and support in setting up the text message campaign.
I have found management of the campaign to be simple and reliable, more importantly; Paul has provided excellent customer service and has been very supportive ensuring we have been using all marketing opportunities to their full potential.
Not only have 'smiles' supported us with our text campaign they have backed Overgate Hospice as a charity fulfilling their corporate social responsibility and we are extremely grateful for there support."
Kathryn Rogan - Overgate Hospice
Brilliant service from @smilessms - BT wanted to charge us £17k for phone connections, @smilessms reduced it to just over £1k. Thanks guys!
Peter Branson - Forget Me Not Trust